Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.
The Manager’s Answer Book covers more than 200 common questions and issues for managers, ranging from the basics of how to be a manger to the subtle nuances of handling sticky situations. Questions include:
-What makes some managers succeed and others fail?
-Is it more effective to be highly involved or behind-the-scenes?
-How do you communicate your employee’s issue to your manager?
-What is the best way to handle an insubordinate employee?
-What methods best encourage employee growth?
An extension of the successful Answer Book series, The Manager’s Answer Book is the resource every new and experienced managers will want to keep on hand.
Table of Contents
Acknowledgments
Introduction: Answers about The Manager’s Answer Book
Chapter 1. Attributes of a Great Manager
Chapter 2. Managing People
Chapter 3. Managing Teams
Chapter 4. Managing Communications
Chapter 5. Managing Projects
Appendix: More Answers for Managers
Index
About the Author
About the Author
Susan Benjamin has been helping small businesses and other organizations better market their products and services since 1989. She has established, trained, and researched marketing strategies for organizations including Putnam Investments and MFS, and has trained thousands of marketing writers. She lives in Washington, DC.
